Cancellation & Refund Policy

Payments:

For all the services contracted, you may pay the whole amount together or you may pay the same upon arrival at the Shiva Camel Safari Office in Jaisalmer (Rajasthan). All prices mentioned are inclusive of taxes.

Cancellation Policy:

In the event of cancellation of the camel safari due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

  • 60 days prior to arrival: 10% of the Tour / room cost
  • 30 days prior to arrival: 20% of the Tour / room cost
  • 15 days prior to arrival: 25% of the Tour / room cost
  • 07 days prior to arrival: 50% of the Tour / room cost

Less than 72 hours or No Show: No Refund

In case of peak season, for camp bookings, a separate cancellation policy is applicable (which can be provided as and when required).

Some cancellation and refund policies are out of our tender: Refund for camp payment will follow the camp’s cancellation policy.

In case you cancel the trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the camp owners/ contractors we patronize. For unused camp accommodation & missed meals etc. we do not bear any responsibility to refund.

Law & Jurisdiction

For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by Shiva Camel Safari, will be under the exclusive jurisdiction of the Court of Jaisalmer.

Want to talk?
Please call us at +91 77260 35662


We respect our guests and consider them as a part of our family. If you are interested in travelling with us or have any questions, please feel free to get in touch with us. After all, we're friends and we would be glad to be a part of an amazing experience.

Contact Us    Book Now

Translate »